APM PMQ
APM PMQ topic

Stakeholder Management questions for the APM PMQ

Identifying, analysing, engaging and influencing stakeholders.

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Stakeholder questions are usually about judgement: given a stakeholder's power and interest, how should you engage them? You need the analysis tools and the engagement strategies that follow from them, plus an understanding that engagement is two-way, not broadcast.

What stakeholders covers in the PMQ

  • Identifying stakeholders and capturing them in a register
  • Power / interest (and similar) grids, and the strategy each quadrant implies
  • Engagement as a two-way relationship, not one-way communication
  • Managing expectations and resolving conflicting stakeholder needs
  • How engagement changes across the life cycle

Where candidates lose marks

Managing a high-power, high-interest stakeholder with a newsletter. They need to be managed closely.

Confusing stakeholder communication (one-way) with engagement (two-way).

Treating the stakeholder list as fixed. It changes as the project moves.

Test yourself on stakeholders

Free, timed, exam-style questions across the twelve PMQ topics — with an explanation for every answer and a per-topic breakdown at the end.

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Stakeholders questions, answered

How do you decide how to engage a stakeholder?

Analyse their power and interest — for example on a power/interest grid. High-power, high-interest stakeholders are managed closely; low-power, low-interest ones are monitored. The engagement strategy follows from the analysis.

What is the difference between stakeholder communication and engagement?

Communication is one-way — sending information out. Engagement is two-way — a relationship in which stakeholders are involved and their input shapes the project. Managing a key stakeholder with a newsletter is not engagement.

The other eleven topics

Governance Arrangements
Sponsorship, boards, roles and responsibilities, decision gates and assurance.
Planning
The project management plan, estimating, and the subsidiary management plans.
Life Cycles
Linear, iterative and hybrid life cycles, phases and the extended life cycle.
Scope Management
Requirements, breakdown structures, and configuration management.
Resource, Scheduling & Optimisation
Critical path, resource smoothing and levelling, and schedule optimisation.
Project Management Fundamentals
What a project is, its context, and the project environment.
Communication
Communication planning, methods, barriers and reporting.
Quality
Quality planning, assurance, control and continual improvement.
Leadership
Leadership styles, motivation, team development and management.
Risk & Issue Management
Identifying, analysing and responding to risks, and managing issues.
Project Success & Benefits
Success criteria, benefits management, and project reviews.
Read the complete APM PMQ guide

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